This area is where you will find Frequently Asked Questions (FAQs). As our current or prospective clients submit technical questions we will publish those most frequently submitted to this area for your reference.
| Q: Can Log-On Technologies, LLC perform security assessments of my network (LAN/WAN) environment? |
| A: Yes. Log-On Technologies, LLC uses state-of-the-art tools that allow us to collect specific data over the wire. For more detailed information on this topic contact an Account Executive by using the Contact Us form. |
| Q: Can I host my own e-mail and website? |
| A: Definitely. With the appropriate Internet connection and hardware/software combination it's possible to host your own E-Mail and Internet site on your local network. For more detailed information on this topic contact an Account Executive by using the Contact Us form. |
| Q: Is Log-On Technologies, LLC able to install and maintain T1 connections in our offices? |
| A: Yes. Log-On Technologies, LLC has a team of experts versed in connectivity technologies. We can establish links using anything from ISDN to DSL and T1/DS1 to T3/DS3 connections. |
| Q: Does Log-On Technologies, LLC offer phone system implementation and/or services? |
| A: Directly no, although we offer these services and products through qualified third party vendors who are members of our iPartner program. We work hand-in-hand and partner with vendors who work in areas outside of our core competencies to ensure true complete solutions are delivered to our clients. |
| Q: At minimal, what documentation should my company have for our network? |
A: Many of the documents listed can be consolidated or renamed to meet the needs of your organization. The following is a brief list of items that should be in place for your network.
- Disaster Recovery Plan
- Acceptable Usage Policy/Workstation Usage Guidelines
- Acceptable Use Policy for E-Mail
- Acceptable Use Policy for Web Access
- Remote Access Use Policy
- Acceptable Usage Policy for Computer Resources
- Network Security Policy
- Emergency Escalation Procedures (Security Violations, User Problem Escalation, etc.)
- Network Topology Diagram
- Protocol Topology Document
- Systems Inventory Manual
- Third Party Vendor Manual (holds contact info., services offered, etc.)
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| Q: Are we able to provide web based e-mail services to our employee's using Exchange Server? |
| A: Yes. Exchange has a module named Outlook Web Access (a.k.a. OWA). This allows your users to logon via a web browser (I.e., Internet Explorer) and presents them with an interface that is very similar to Outlook. This interface allows users to send and receive e-mail as well as other functions. The functions provided by OWA are not as extensive as when using Outlook but should accommodate most users. |
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